7 ways customer services and ecommerce should work together
November 24th, 2017
-
7 ways customer services and ecommerce should work together
24 Nov 2017 Dominic Comments Off on 7 ways customer services and ecommerce should work together
I recently wrote a piece summarising the benefits of focusing on customer retention vs customer acquisition. The latter can be expensive and does not guarantee bringing in customers who will place repeat business with you. The customers who DO place repeat business with you are your bread and butter – it is this base you more »
More -
Digital Marketing Plan – 6 steps for an effective plan
10 Mar 2017 Dominic Comments Off on Digital Marketing Plan – 6 steps for an effective plan
Developing a digital marketing plan is essential for any small business – without a plan, you may end up wasting a lot of money. You need to start driving qualified traffic to your site to get those sales – these are my top 6 tips to do this by focusing on a simple digital marketing more »
More
Latest posts
Customer retention vs customer acquisition
November 14th, 2017
Listening to your customers
August 1st, 2017
5 link building strategies for Small Business in 2017
March 28th, 2017
French Connection and brand failure ...
March 16th, 2017
