7 ways customer services and ecommerce should work together
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Customer retention vs customer acquisition
14 Nov 2017 Dominic Comments Off on Customer retention vs customer acquisition
Should your business focus on customer acquisition or customer retention? In reality you should be focusing on both as with no new customers coming through you run the risk of having a declining customer database in time. I have worked with retailers who were VERY focused on customer acquisition and getting as many as possible more »
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