Website Trading - mistakes to avoid
February 19th, 2020
07592 629885 | Dominic Smith - Ecommerce Consultant
Ecommerce Consultant and Growth Strategist for small businesses
24 Nov 2017 Dominic Comments Off on 7 ways customer services and ecommerce should work together
I recently wrote a piece summarising the benefits of focusing on customer retention vs customer acquisition. The latter can be expensive and does not guarantee bringing in customers who will place repeat business with you. The customers who DO place repeat business with you are your bread and butter – it is this base you more »
More1 Aug 2017 Dominic Comments Off on Listening to your customers
I have been very busy recently working with a new retail client hence the lack of updates recently however as part of the work I am currently doing, I thought I would share some thoughts on one area of E-Commerce which both my new client and plenty of previous clients under invest in and one more »
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