Redleafdigital E-Commerce and Internet Marketing Consultant

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strategic ecommerce consultancy

Growth Strategies

Customer Acquisition

Digital Marketing

Customer Retention

Conversion Strategies

Customer Lifetime Value

Redleafdigital is Dominic Smith – an Ecommerce Consultant with over 12 years experience in Ecommerce gained from a multitude of the UK’s leading retailers.

I primarily focus on delivering growth strategies which will drive improved Ecommerce performance for your business. My focus has been specifically on the SME sector and I believe I can help your Ecommerce business to grow.

By using a tried and trusted model, I have delivered growth for all my clients across a range of KPIs . As a small business, you want to know that you have the right tools in place to grow your business – its my role to come into your business and deliver that growth.

Please have a look at some case studies on this site or recent achievements.

I look forward to hearing from you soon.

How I can help

Customer Acquisition
Every business needs new customers - my background was primarily in acquisition and I know how to get customers online

Digital Marketing
From SEO to PPC, Affiliates, Google Shopping - I can recommend digital marketing strategies which will start driving growth

Database Growth
Database growth is key - are you continually building your customer database and topping up with new customers?

Customer Lifetime Value
Do you know your Customer Lifetime Value? This is key to drive growth within agreed cost per acquisition.

Customer Retention
Are you retaining enough customers? What level of drop off do you have after first orders? It is cheaper to retain existing customers.

Website Conversion
Is your conversion rate low? Do you know why? I can help you look at how you can start improving this key KPI

working together

I can work with you in a variety of ways – perhaps coming in to work on a contract basis over an agreed period of time or simply working on agreed days per week over contract period? My approach is very flexible and can accomodate your business requirements.

Normally the first thing I do is to assess your current Ecommerce setup and from there, review all your channels, customer health, KPIs, conversion rate and a raft of other metrics to assess current performance.

Once I have a good idea of the issues / challenges you face and, based on my analysis of your business, we can agree a growth strategy to start implementing.

revenue growth

From decline to growth in 18 months

166% Revenue growth YOY

35% Revenue growth YOY

17% Revenue growth YOY

45% Revenue growth YOY

25% Revenue growth YOY

From loss making to profitable in 12 months

Online Penetration from 10% to 55% in 6 years

Other Successes

40% Increase in Data Capture

7% Increase in New Customers

32% Reduction in Bounce Rate

500% Increase in Local SEO

150% Increase in Website Traffic

KPI growth with 24% less website traffic

testimonials

"Dominic is a driven individual with the experience and personality to make a positive impact on your retail business. He demonstrates high energy and output and thats infectious in any team, but especially in E commerce. He brings with him the experience to challenge your current E commerce setup while nurturing the talent that already exists. I would have no hesitation recommending Dominic for either Interim, Consultancy or Head of Ecomm roles."

Paul brookes

Commercial Director, The Conran Shop

 5/5

"Dominic brought both an insightful perspective along with energy to deliver it, a great combination. He will help get under the skin of what’s working and what’s not along with the priorities."

mark wooton

Commercial Director, Notcutts

 5/5

"I’ve had the pleasure to work with Dom for a number of years. Always impressed with his energy and attention detail, Dom transforms complex situations into clear strategies to deliver performance for businesses."

Ian Llyod

Digital Operations Director Director, Ingenuity Digit

 5/5

"Dominic is a resilient and determined Digital eCommerce expert who strives for success in the business he’s working within to ensure that KPIs are set and profitability enhanced. I’d strongly recommend Dominic for any business wishing to exceed its online capability.."

Sergiy Dymytraschuk

Interim General Manager at Nicoventures Retail LTD

 5/5

"Dominic is a resilient and determined Digital eCommerce expert who strives for success in the business he’s working within to ensure that KPIs are set and profitability enhanced. I’d strongly recommend Dominic for any business wishing to exceed its online capability.."

Richard Leigh

Head of Digital, British American Tobacco

 5/5

More Testimonials ...

brands i have worked with

free initial 121 consultation

Get in touch with me today to arrange your initial 121 consultation.

I would love to discuss your business objectives and how I could help you grow.

CALL ME TO BOOK YOUR 121 TODAY

07592629885

dominic@redleafdigital.co.uk