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What is a CRO audit?
14 Feb 2024 Dominic Comments Off on What is a CRO audit?
When you’re starting an eCommerce business, it’s important to have a clear understanding of what eCommerce CRO audit. With this practice, you can identify and correct any issues that may cause your customers to abandon your site elsewhere. In this article, we outline everything you need to know about CRO audits, including the benefits and […]
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70% Conversion Increase PA
24 Jan 2024 Dominic Comments Off on 70% Conversion Increase PA
See how I drove a 70% increase in comversion rate within 12 months with this leading garden retailer
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Ecommerce Strategy rethink drives 60% increase in YOY sales
6 Oct 2023 Dominic Comments Off on Ecommerce Strategy rethink drives 60% increase in YOY sales
One of the things I really enjoy is coming into businesses and identifying just what they are and are not doing to drive forward their E-commerce operation. Every retailer is different and has different dynamic in terms of what they need – not to mention understanding their market, channels they use and technology they utilize. […]
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Website Trading – mistakes to avoid
19 Feb 2020 Dominic Comments Off on Website Trading – mistakes to avoid
I am passionate and dedicated with over 20 years E-Commerce experience across a variety of sectors and disciplines – my particular speciality has been Retail Ecommerce but have also worked with B2B. Over those 20 years, I have consistently delivered growth for both employers and clients. Trading your Ecommerce website is a challenging day to […]
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7 Ecommerce Ecommerce KPIS your business should be tracking
11 Mar 2019 Dominic Comments Off on 7 Ecommerce Ecommerce KPIS your business should be tracking
In any ecommerce business, it is essential to know exactly which KPIs need to be tracked to ensure you are tracking your business growth against the budget you have allocated to the channel. This will enable you and your management team to easily see that the investment allocated to the channel is working and that […]
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Bounce rate reduction of 32% with a website redesign
12 Dec 2018 Dominic Comments Off on Bounce rate reduction of 32% with a website redesign
Bounce rate is a metric most companies keep an eye on and try to reduce as best they can – basically it is the percentage amount of sessions which are hitting your website and leaving (ie bouncing). Reducing bounce rate is one of the goals of every website as it means more traffic are engaging […]
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Cross device tracking challenges for retailers
14 Mar 2017 Dominic Comments Off on Cross device tracking challenges for retailers
With the rise of mobile traffic to websites, small businesses have also seen a shift in how they invest in site development to accommodate the increase in mobile traffic – and in addition have had to dig deep into their anayltics to fully understand how the traffic is behaving across devices. One of the main […]
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How Analytics can identify problems with your website trading
23 Nov 2015 Dominic Comments Off on How Analytics can identify problems with your website trading
Sometimes when looking at year on year sales data it can be difficult trying to establish the real reasons for certain issues your business is facing in terms of sales – and with a plethora of data, third parties you may be working with plus your own back end sales data, it can sometimes be […]
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Why retailers should consider adding Google Trusted Store badge
19 Aug 2015 Dominic Comments Off on Why retailers should consider adding Google Trusted Store badge
Google Trusted Store helps customers to identify websites which Google have looked at and feel confident in recommending. Once Google have reviewed the website, they will either tell the retailer that they are happy to recommend them or not. If they are happy to recommend the website, then the retailer can show a relevant badge on […]
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How to manage your customer reviews and feedback
15 Jul 2015 Dominic Comments Off on How to manage your customer reviews and feedback
Customer feedback is becoming essential for many small retailers for a number of reasons. By listening to your customer problems you will be getting a valuable insight into how your products and services are being experienced by your customer base. Not only that but adding these reviews can enhance your brand presence not to mention […]
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